Delivery information
UK shipping information
| Delivery Service | Details | Cost | Areas Available |
|---|---|---|---|
| Standard | Delivery within 3-5 working days. Delivery Monday-Friday only. Excluding bank holidays. Deliveries to the Highlands & Islands & the Channel Islands may take longer. | £4.95 | UK Mainland, Northern Ireland |
| Click & Collect | Next working day delivery. Monday-Friday only. Excluding bank holidays. Participating Stores Only. Orders must be placed by 8pm the previous working day. | FREE | UK Mainland, Northern Ireland |
| UK Mainland Next Working Day | For delivery Monday-Friday. Orders must be placed by 8pm the previous working day. | £7.00 | UK Mainland, Northern Ireland |
| Nominated Day (Week Day) | For delivery Monday to Friday. Orders must be placed by 8pm, 2 working days prior to nominated delivery date. Excludes orders made on Bank Holidays or where a Bank Holiday falls on the nominated day. | £7.00 | UK Mainland, Northern Ireland |
| Saturday | Orders must be placed by midday on the previous working day to receive Saturday delivery. If a public holiday falls on a Friday, this service may not be available.* | £8.95 | UK Mainland, Northern Ireland |
| Sunday | Order by midday on Saturday to ensure Sunday delivery. Not available if a public holiday falls on a Saturday. | £8.95 | UK Mainland |
| Pre 12pm (Week Day) | Order by 8pm for pre-12pm delivery next working day. | £10.00 | UK Mainland |
Easter Delivery 2019
Please note we will not be delivering orders on the following dates
Good Friday 19/04
Easter Sunday 21/04
Easter Monday 22/04
Our cut-off dates & times for pre-Easter delivery are below.
Orders placed after these times will arrive from Tuesday 23/04 at the earliest.
| Delivery Service | Order Cut Off | Delivery |
|---|---|---|
| Standard | Friday 12/04 8pm | Thursday 18/04 |
| Click & Collect | Wednesday 17/04 8pm | Thursday 18/04 |
| UK Mainland Next Working Day | Wednesday 17/04 8pm | Thursday 18/04 |
| Saturday | Thursday 18/04 Midday | Saturday 20/04 |
| Sunday | Not Available | Not Available |
| Pre 12pm (Week Day) | Wednesday 17/04 8pm | Thursday 18/04 |
Non delivery dates
Please note shipping options may be reduced during sale and busy periods.
Delivery is not available on the following dates in 2019:
Good Friday - Friday 19th April
Easter Sunday - Sunday 21st April
Easter Monday - Monday 22nd April
Bank Holiday - Monday 6th May
Bank Holiday - Monday 27th May
Bank Holiday - Monday 26th August
Christmas Day - Wednesday 25th December
Boxing Day - Thursday 26th December
New Years Day - Wednesday 1st January 2020
International delivery times & cost
| Country | Standard Delivery Charge (GBP) | Delivery Days (Working Days) |
|---|---|---|
| Argentina | £10.00 | 3-7 |
| Australia | £10.00 | 3-7 |
| Austria | £6.95 | 2-5 |
| Bahrain | £10.00 | 3-7 |
| Belgium | £6.95 | 2-5 |
| Brazil | £10.00 | 3-7 |
| Canada | £10.00 | 3-7 |
| Channel Islands | £6.95 | 2-5 |
| Croatia | £6.95 | 2-5 |
| Cyprus | £8.95 | 2-5 |
| Czech Republic | £8.95 | 2-5 |
| Denmark | £6.95 | 2-5 |
| Estonia | £8.95 | 2-5 |
| Finland | £6.95 | 2-5 |
| France | £6.95 | 2-5 |
| Germany | £6.95 | 2-5 |
| Gibraltar | £6.95 | 2-5 |
| Greece | £8.95 | 2-5 |
| Guernsey | £6.95 | 2-5 |
| Hungary | £8.95 | 2-5 |
| Iceland | £8.95 | 2-5 |
| Indonesia | £10.00 | 3-7 |
| Italy | £6.95 | 2-5 |
| Ireland | £6.95 | 2-5 |
| Jersey | £6.95 | 2-5 |
| Japan | £10.00 | 3-7 |
| Latvia | £8.95 | 2-5 |
| Liechtenstein | £6.95 | 2-5 |
| Lithuania | £8.95 | 2-5 |
| Luxembourg | £6.95 | 2-5 |
| Macedonia | £8.95 | 2-5 |
| Malaysia | £10.00 | 3-7 |
| Malta | £8.95 | 2-5 |
| Mexico | £10.00 | 3-7 |
| Monaco | £6.95 | 2-5 |
| Montenegro | £8.95 | 2-5 |
| Netherlands | £6.95 | 2-5 |
| New Zealand | £10.00 | 3-7 |
| Norway | £6.95 | 2-5 |
| Poland | £8.95 | 2-5 |
| Portugal | £6.95 | 2-5 |
| Qatar | £10.00 | 3-7 |
| Republic of Ireland | £6.95 | 2-5 |
| Russia | £10.00 | 3-7 |
| San Marino | £6.95 | 2-5 |
| Saudi Arabia | £10.00 | 3-7 |
| Serbia | £8.95 | 2-5 |
| Singapore | £6.95 | 2-7 |
| Slovakia | £8.95 | 2-5 |
| Slovenia | £8.95 | 2-5 |
| South Africa | £10.00 | 3-7 |
| South Korea | £10.00 | 3-7 |
| Spain | £6.95 | 2-5 |
| Sweden | £6.95 | 2-5 |
| Switzerland | £6.95 | 2-5 |
| Taiwan | £10.00 | 3-7 |
| Turkey | £6.95 | 2-5 |
| UAE | £10.00 | 3-7 |
| Ukraine | £8.95 | 2-5 |
| Vietnam | £10.00 | 3-7 |
Important information for international delivery
CURRENCY
All orders are processed in Pounds Sterling (GBP£).
CORRECT SHIPPING ADDRESS
Please make sure that the shipping address is correct as we are unable to amend order information once have left our warehouse and are on the way to you.
CUSTOMS CHARGES
All orders are shipped from the UK.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We are unable to predict the charges and the recipient is liable for the payment of import duties, customs and local sales tax. Contact your local customs office for more information on potential charges.
Will I be charged VAT?
All prices on our website include VAT where applicable or any charges for the applicable sales tax in the country of delivery. Rates vary by country but our prices remain unchanged due to various supply chain factors.